Organisational Structure for Assessment of Memo †Free Samples

Question: Discuss about the Organisational Structure for Assessment. Answer: Purpose/prompt: The aim of this memo is to conduct what went wrong for Qantas airlines and what are the initiatives which should be taken by Qantas to cover lost grounds and bring back the trust that the public have on it. Thesis: The flight with 747 passengers on board towards Sydney when and explosion took place in the aircraft engine thus the pilots were forced to land the plane in San Francisco. After this there were two more incidents which took place in Singapore thus the reputation of the airlines was at stake. Preview: Through the successive years of growth, Qantas Airlines had to go through many problems in this particular years. The Qantas of four engine had left from Sam Francisco International airports Boeing about 747 passengers. The plane was on its way towards Sydney as when the explosion occurred in the four engine. The pilots started to dump fuel in the Pacific Ocean and measure a safe successful landing back to San Francisco. It was the first time for Qantas Airlines to face the problem ("Qantas Airways Limited 2011 Strategy Day", 2011). Qantas Airbus A380 return back to Singapore after taking a short take-off as when the explosion cause in the engine of the aircraft on November 9, 2010. Again on the day of November 5, the plane makes a way back to Singapore Boeing 747 passengers due to the fault of an engine. These are some of the cause of Qantas Airways for which the reputation and early revenue is coming low. So, there are some of the ways that the management need to be focuse d on getting back its reputation. 1.Three key issues identified in the case (what went wrong?) During the mishap an oil pipe of the engine got fractured which lead to fire in the engine. After that the turbine engine disintegrated. Later on it was found that the dispute in the engine which was manufactured by Rolls Royce was the main cause of failure. 2.Future actions Qantas can take Few things which Qantas can do to upgrade its technology are usage if cloud for storage of cockpit data, reassessing and reprograming the black box for safety and better flight safety check of every engine before going for the actual run. 3.Factors to consider when using social media Prioritizing the goals is of utmost importance while using social media. Without clear goals the social media plan is useless and also aimless (Six important factors to consider for a social media strategy, 2017). Chalking out the target audience is also important, if the target audience is not known then the channels could not be chosen properly and thus the whole thing would be aimless (Three vital factors to consider when creating a social network ecosystem, 2014). 4.Communication Plan Template 1.Timing Qantas Airlines should take the time of any festival or any other occasion by giving the process of advertisement and offer that the target audience can be targeted by getting opportunities to go through a plane. The audience mainly looks over the advertisement which is given by the organization on any occasion. Therefore that gives a good revenue. 2.Audience Through the planning of communications, a message is delivered to the targeted audience which gives great results to have a great outcome to the management of Qantas Airlines to solve the problem or issues. These processes are taken to get the target audience or passengers directly or by whom the passengers can be influenced. Force media to give a report to the newspaper of the issue and programs. Interest should be vested to OST programs ("Creating a Stakeholder Communications Plan", 2017). Delivers messages through community forums, organized events, and media opportunities. Make direct mail pieces which can be delivered to the target audience. Use other local business to deliver messages to the community. 3.Sender The plan is been taken by Public Relation Officer or Chief Executive officer of the management community to get a communication with the target audience by giving a proper advertisement about Qantas Airlines. The public relation office or Chief Executive officer plan many things like fare discounts, luxury status and other many more liable ideas for the passengers to gets a proper revenue and good status of its organization ("The case for PR at Qantas", 2011). 4.Key Message If the management of Qantas Airlines once has decided to list the target audience then there need of some key messages to develop some unique issue and concerns. The process of key message is done to give relevant communication to the target audience that they can understand the point of view. It is to be important that the management community groups should receive the superseding key message that has set in by the audience (Buhalis, 2003). To get support and also to achieve the business goal the key message is important by the management of Qantas Airlines to get a proper communication with the audience. 5.Desired Outcome Through this process of targeting audience and key message, there is some desire that the management is expecting from the audience. The Qantas Airline's management had taken all types of measurement to get back their reputation. The offer that has given by management on Qantas Twitter page that the first 50 passengers who will win the competition will gain first class seats and amenity luxury kit of Qantas. This is the process that can target the audience and can have a good desired outcomes through its reputation as well as in revenue. 6.Medium Twitter is one of the social networking in high business management. The high revenue people use twitter on every account. Qantas Airlines should take a strategy by distributing its business process like real time updates, reinforce core brand message and respond properly to the passenger's compliments, comments, and comments. Besides Twitter, social networking sites like Wats App and Facebook is other two source of the medium that can be used by Qantas Airlines to distribute their business offer and activities that the passenger can follow or see it and can compare it with other airlines ("QANTAS AIRWAYS LIMITED 2011 STRATEGY DAY", 2011). The Qantas Airlines should also use other social networking sites to go through the business and again to gain its reputation. 7.Materials The make good relation media program, Qantas Airlines management need to develop the materials these above materials. By using the upper materials it is easy to determine that which materials are best for getting those goals by making the most of the company resources. The materials that need to be used by the management of Qantas Airlines are Press Kits: The press kit must be prepared in a way that is stress-free for the news media to use. Press release: A press release should tell the story or news about the organization are trying to deliver ("QANTAS: NOT JUST ANOTHER AIRLINE", 2011). Op-ed articles: Op-ed articles deliver individuals with a chance to remark on subjects that disturb the target audience. Byline articles: it is retained by a projecting person who has reliability in their field. Letter to the editor: permitting individuals the chance to remark on recent news stories or local creativities. Newsletters: interconnect with your audience on a steady basis. Public Service announcement is free airplay that television and radio stations give to non-profit making organizations. Background rally: background videos, may help in receiving the organization news on television. 8.Frequency The advertisement or offer that will be provided by Qantas Airlines management through the networking sites or practically will be frequent so that the audience can get it into their mind. If the process will be frequent than it is best for the audience to catch so they can use the offer and luxury place in the airlines of Qantas. Summary No organization like Qantas can say strongly that their aircraft will not go any problem while traveling. Through this study, it has seen that the Qantas has faced many problems which have locked down their reputation. So, to get back up their position the following process that which have mentioned above are assured to gain back the reputation of Qantas Airlines and will earn more revenue. Reiterate thesis/blueprint The aim of the memo was to create a communication plan for Qantas Airlines to re-communicate with its customers so as to re phrase the image of the airlines which got ruined due to the mishaps. Polite Closure We would hope that Qantas could be able to regain its old image and be on the top list of being the safest airline in the world. References Buhalis, D. (2003). Strategic and tactical use of ICTs in the airline industry.Eairlines. Retrieved from https://epubs.surrey.ac.uk/1120/1/fulltext.pdf Creating a Stakeholder Communications Plan.(2017).SPARC. Retrieved from https://www.sportbop.co.nz/downloads/3.4._Creating_a_Stakeholder_Communications_Plan.pdf Qantas Airways Limited 2011 Strategy Day", 2011).Qantas. Retrieved from https://investor.qantas.com/FormBuilder/_Resource/_module/doLLG5ufYkCyEPjF1tpgyw/file/presentations/qantas-strategy-day-presentation-2011.pdf QANTAS: NOT JUST ANOTHER AIRLINE. (2011).Transport Workers Union Of Australia (TWU). Retrieved from https://www.twu.com.au/CMSPages/GetFile.aspx?nodeguid=9296801d-3a49-4a65-856b-162846f94ef7 Six important factors to consider for a social media strategy. (2017).Abacus. Retrieved from https://www.abacusmarketing.co.uk/factors-to-consider-for-a-social-media-strategy/ The case for PR at Qantas. (2011).BBS Communication Group. Retrieved from https://bbscommunications.com.au/wp-content/uploads/2014/08/The-case-for-PR-at-Qantas-November-2011.pdf Three vital factors to consider when creating a social network ecosystem. (2014).Baagworks. Retrieved from https://boagworld.com/content-strategy/three-vital-factors-to-consider-when-creating-a-social-network-ecosystem/

The Use of Leather to Make Cloths Should Be Discou Essays - Hides

The Use of Leather to Make Cloths Should Be Discouraged Most of us love to wear leather shoes and clothes, but have anyone stop and thought whether it is right or wrong to put on products made of leather? Perhaps not. This essay is centered on the argument why the use of leather to make clothing should be discouraged by all means by all governments across the globe so we can save animals and workers. To begin with, many innocent animals are slaughtered each year to cater for the leather industry. According to PETA, the numbers actually go as high as one billion yearly. Slaughtering them may not be a problem but they are reared just to provide leather which makes them to be reared in unfriendly environment awaiting their turns to be slaughtered which is wrong. Animals are transported in unfriendly means to the slaughterhouse. In India for instance where most of the animals for slaughter come from have poor transport conditions which are against the law but traders do it anyway. Indian law requires that a maximum of six animals be transported at a time but this doesn't happen. Animals are taken to the slaughterhouses without being fed because at the end of the day only their hides matter (Tutu 106). Sometimes, leather is obtained in cruel means. In China for instance, calves that have not been born yet are obtained from their mother's wombs because their leather is fine. According to Bekoff (404) obtaining leather from animals is done when some of them are still alive. Under normal circumstances, leather is obtained from animals using chemicals; bactericide solution and sulfides to ensure that leather obtained is of high quality. Employees who work in the leather firms are also exposed to health risks. As mentioned earlier, chemicals are used to make the leather obtained in its highest quality. A study by Rastogi, Pandey and Tripathi (132) reveal that tests done on employees working in leather firms showed that they are exposed to a lot of chromium coming from the animals' urine whose accumulation in the body may lead to Dermatitis and in some cases ulcers and nasal cancer. Opponents of this argument may argue that if not slaughtered for leather, animals are slaughtered for meat which makes leather tanning nothing out of the norm. This argument is lame because some animals such as horses, cats, dogs are not food for everyone thus their slaughtering is a waste of innocent animals' lives. Others may argue that the conditions in which animals for slaughtering are reared in matter less because at the end of the day only its hide matters. This is a misinformed argument because animals are living organisms and deserve to be treated with care. Opponents may still claim that slaughtering in whatever means is cruel in itself. What these people fail to understand is that the concern of leather tanners lies in the quality of leather and not the suffering that animals undergo which is unethical. While some people might argue that the names infections are not limited to leather firms only they are more prevalent in leather firms thus leather tanning should stop in order to save workers health. After all, in leather firms, chromium levels are extremely high. To summarize, evidence in this essay shows that leather used to make shoes and clothes is obtained unethically as it affects the animals and the workers negatively. The negative effects range from animals being slaughtered cruelly, workers being exposed to hazardous situations and animals being reared ruthlessly. Consequently, leather should cease being used for clothes and shoes. Works Cited Bekoff, Marc. Encyclopedia of animal rights and animal welfare. Santa Barbara, Calif: Greenwood Press, 2010. Print. PETA. "The Global Leather Trade." PETA,2017, www.peta.org/issues/animals-used-for-clothing/leather-industry/global-leather-trade/. Accessed 8Dec.2017. Rastogi, Subodh Kumar, Amit Pandey, and Sachin Tripathi. "Occupational health risks among the workers employed in leather tanneries at Kanpur." Indian journal of occupational and environmental medicine12.3 (2008): 132. Tutu, Archbishop Desmond. The global guide to animal protection. University of Illinois Press, 2013.

The eNotes Blog Double, Double, Toil and Trouble Branagh’s Macbeth is a Wonderfully TempestuousProduction

Double, Double, Toil and Trouble Branagh’s Macbeth is a Wonderfully TempestuousProduction For a brief week, the Seattle International Film Festival was able to bring Manchester International Festival’s production of Macbeth to the Uptown Theater in Seattle. As a part of a series called National Theater Live (which includes Othello with Adrian Lester and Frankenstein with Benedict Cumberbatch and Jonny Lee Miller), this production stars the illustrious Kenneth Branagh as the titular Scottish King. I was lucky enough to get tickets to see this thunderous play. Co-directed by Branagh and Rob Ashford, the production was spectral, but appropriately stark. A lot of the eerie desolation came from the fact that it takes place in a deconsecrated Manchester church. The floors of the church were ripped out, so the stage was a pit of austere earth across which the witches skulked and the Scottish thanes clashed bloodily. Rain was poured unsparingly onto the actors. The dim lighting was the perfect harshness for this sinister play. In this shadowy setting, Branagh emerges as a bold and complex Macbeth. As a director and an actor, it’s clear that he is an absolute master of the Shakespearean text. The madness that corrupts Macbeth’s mind as he progresses through his evil deeds is nearly tangible. The raw emotion that Branagh brought to the role was especially palpable in the scene in which Macbeth learns of his wife’s death. â€Å"Tomorrow, and tomorrow, and tomorrow,† laments Macbeth, each word laden with passion. Branagh’s normally lucid diction is marred by the strangled emotion. â€Å"Out, out, brief candle,† he chokes, â€Å"Life’s but a walking shadow, a poor player/That struts and frets his hour upon the stage/And then is heard no more. It is a tale/Told by an idiot, full of sound and fury,/Signifying nothing.† He is matched in every way by Alex Kingston’s performance as Lady Macbeth. In my opinion, Lady Macbeth is the most succulent role of the Scottish play- and Kingston’s performance was violently impressive. Even as someone who is very familiar with Macbeth on page and stage, Kingston’s ferocity often took me aback. It takes guts to invest that much energy into a character who is so cruelly ambitious that she is willing to dash out the brains of her own infant in order to gain power. The tumult of scene after scene works to propel the plot extremely effectively. Every moment seems urgent, and every word seems to burn with intensity. No one is a letdown- from John Shrapnel as a jolly and naà ¯ve King Duncan to Ray Fearon as a sturdy Macduff to Rosalie Craig, who stands out in her singular scene as a surprisingly fierce Lady Macduff. This National Theater Live production of Macbeth is truly grotesque- in the best way possible. The feral movements of the scenes showcase the savage glory of Shakespeare’s work. A breathtaking performance of a vicious story, it is at once fair and foul.

Iguana Facts

Iguana Facts There are over 30 species of iguanas which belong to the class Reptilia. Depending on the species, iguanas’ habitats range from swamps and lowlands to deserts and rainforests. Iguanas are organized into nine broader categories of species: the Galapagos marine iguanas, Fiji iguanas, Galapagos land iguanas, thorntail iguanas, spiny-tailed iguanas, rock iguanas, desert iguanas, green iguanas, and chuckwallas. Fast Facts Scientific Name: IguanidaeCommon Names: Common Iguana (for green iguana)Order: SquamataBasic Animal Group: ReptileSize: Up to 5 to 7 feet (green iguana) and as small as 5 to 39 inches (spiny-tailed iguana)Weight: Up to 30 pounds (blue iguana)Life Span: 4 to 40 years on average depending on speciesDiet: Fruits, flowers, leaves, insects, and snailsHabitat: Rainforests, lowlands, swamps, desertsPopulation: A small number of individuals to several hundred per hectare (green iguana)Conservation Status: Least Concern (green iguana), Endangered (Fiji iguanas), Critically Endangered (Fiji crested iguana)Fun Fact: Marine iguanas are excellent swimmers. Description Iguanas are cold-blooded, egg-laying animals and are some of the largest lizards found in the Americas. Their size, color, behavior, and unique adaptations vary depending on the species. Some, like the Fiji banded iguana, are bright green with white or light blue bands while others have dull colors.  Marine iguanas have black coloration to help warm their bodies after swimming in cold ocean waters. Iguana on a rock. Shikhei Goh / Getty Images The most abundant and well-known type of iguana is the green iguana (Iguana iguana). Their average size is 6.6 feet, and they weigh up to 11 pounds. Their green color helps camouflage them in undergrowth, and they have a row of spines on their body which function as defense. Habitat and Distribution Depending on the species, iguanas live in a variety of habitats including deserts, rocky regions, swamps, rainforests, and lowlands. Green iguanas are found throughout Mexico down to Central America, the Caribbean Islands, and southern Brazil. The iguana species inhabiting the Caribbean islands are collectively known as the rock iguanas. Desert iguanas are found in the southwestern U.S. and Mexico, while two genera of marine iguanas inhabit the Galapagos Islands. Diet and Behavior Most iguana species are herbivores, eating young leaves, fruits, and flowers. Some eat insects like the wax worm, while marine iguanas dive into the ocean to harvest algae from plants. Some species house bacteria in their digestive systems which allow them to ferment the plant material they eat. Green iguanas are omnivores when they are young but shift to almost entirely herbivorous diets as adults. Young green iguanas eat mostly insects and snails and shift to eating fruits, flowers, and leaves as adults. They have sharp teeth that allow them to shred leaves. Green iguanas also live high in the tree canopy and inhabit higher altitudes as they grow older. Another interesting fact about iguanas is that they can detach their tails when in danger and regrow them later. Fiji crested iguana (Brachylophus vitiensis) on Viti Levu Island, Fiji. It is critically endangered species of iguana found on some Fijian islands. Donyanedomam / Getty Images Reproduction and Offspring Iguanas generally reach the age of sexual maturity at 2 to 3 years and can lay anywhere from 5 to 40 eggs per clutch depending on the species. For green iguanas, males establish mating pairs with females during the rainy season and leave the tree tops to fertilize the eggs during the beginning of the dry season. Most iguana species dig a burrow in sunny areas to lay their eggs inside and cover them. The ideal temperature range for incubation of these eggs is between 77 to 89 degrees Fahrenheit. After 65 to 115 days, depending on the species, these young hatch at the same time. After digging out of their burrows, the newly hatched iguanas begin their lives on their own. Species Marine iguana feeding on an algae covered rock. Wildestanimal / Getty Images There are roughly 35 living species of iguanas. The most abundant species is the Common or Green iguana (Iguana iguana). Iguanas are grouped into 9 categories based on their habitats and adaptations: the Galapagos marine iguanas, Fiji iguanas, Galapagos land iguanas, thorntail iguanas, spiny-tailed iguanas, rock iguanas, desert iguanas, green iguanas, and chuckwallas. Threats The Fiji iguanas are an endangered species, with the Fiji crested iguana listed as critically endangered. The biggest factor in the decreasing numbers of Fiji iguanas are predation by feral cats (Felis catus) and the black rat (Rattus rattus) invasive species. Additionally, crested iguanas are critically endangered due to the rapid decrease in their habitat of dry healthy forests in the Fiji Islands. This habitat reduction is due to clearing, burning, and conversion of forests to farmlands. Conservation Status The green iguana is designated as least concern according to the International Union for Conservation of Nature (IUCN). All species of the Fiji iguanas group are designated as endangered according to the IUCN, with the Fiji crested iguana (Brachylophus vitiensis) listed as critically endangered. Iguanas and Humans Green iguanas are the most common reptile pets in the U.S. However, because they are hard to care for, many of these pets die within the first year. In Central and South America, green iguanas are bred on farms and eaten by people. Their eggs are considered a delicacy, often referred to as the â€Å"chicken of the tree.† Sources Green Iguana. National Geographic, 2019, https://www.nationalgeographic.com/animals/reptiles/g/green-iguana/.Green Iguana Facts And Information. Seaworld Parks Entertainment, 2019, https://seaworld.org/animals/facts/reptiles/green-iguana/.Harlow, P., Fisher, R. Grant, T. â€Å"Brachylophus vitiensis†. The IUCN Red List of Threatened Species, 2012, https://www.iucnredlist.org/species/2965/2791620.Iguana. San Diego Zoo, 2019, https://animals.sandiegozoo.org/animals/iguana.Iguana Species. Iguana Specialist Group, 2019, iucn-isg.org/species/iguana-species/.Lewis, Robert. Iguana. Encyclopedia Britannica, 2019, https://www.britannica.com/animal/iguana-lizard-grouping.

Re-Engineering Technique of Lightco Company Essay - 14

Re-Engineering Technique of Lightco Company - Essay Example As mentioned in the case, the company was divided into six departments. Each department was working separately. Engineers had occupied the executive level, while they did not have adequate experience or sufficient ability to manage people. It was one of the factors that affected the Job performance and the â€Å"Leading ability† based on the job performance equation: â€Å"Job performance = Abilities X Motivation X Org. Support†. II. Stressful, the relation between stress and lack of communication states that â€Å"poor employee communication causes employee stress†. The employees were unaware and worried about the (BPI) attitude towards them; therefore, the employees’ morale went down once again and this time it was at an all-time low. The stress affected employees; hence, both the pilot projects had adverse effects on the employees. For instance, by the centralization of the Customer Services processes, 150 employees were worried about their careers. According to Health Magazine, Customer Services was ranked as the eighth most stressful job. Nonetheless, the pilot project increased the employees’ stress and made their situation even more complicated. Also, it seemed that the Re-engineering Technique was the major contributor to high levels of stress.   III. Inequity, The probability of inequity was a common belief among Lights employees. Not only the employees but even White had promised to commit to employment equity. According to the Equity Theory, an employee will usually compare himself/ herself with others. The prejudice is clear in Lights situation, as Coral emphasized, "I received a one-day training session while the manager was getting a four-day training session". She was dissatisfied and believed that it was unfair. She thought that she would be given more attention during the implementation of the culture change technique but this was not what happened.

The Economic Environment of Business questions Essay

The Economic Environment of Business questions - Essay Example In short, it can be concluded that Aldi’s share would increase substantially after opening of new stores in different areas across Britain. Â   Â  (Hawkes, 2008) The word downturn refers to a slump in sales due to economic recession and meltdown that because unemployment increases and consumption decreases. The business organisations observe negative growth in their businesses since customers are inclined to make purchases of necessities and are reluctant to make purchases of luxuries and other items with higher price elasticity. Supermarket Industry is an oligopolistic industry since there are few businesses (large scale producers and retailers) that dominate the market and reap benefits. These businesses may set industry total output and prices of their products. Moreover, they have mammoth financial resources because of revenue they generate from their several in-town and out-of-town supermarkets. They also attract a large pool of customers compared to what a small retail shop attracts. It is worthwhile to mention that retailers face stiff competition with their rivals so that each could attract maximum customers. Tesco is one of the leading retailers in UK’s supermarket industry that enjoys a market share of over 28%. Since, it has the potential of offering more than 40,000 products from its organised chain of retail outlets all across Britain; it enjoys monopoly like situation in many instances. Tesco offers various products that attract more buyers than any other retailers including Aldi and Sainsbury. It must not be forgotten that Tesco faces stiff competition from other retailers; therefore, it may not restrict or control production / supply of every product as well as set higher prices to reap abnormal profits. Instead, Tesco may take advantage from products that are not offered by any other retailer and therefore customers are dependent over it to make their purchases. (Hawkes, 2008) Like other

The Appropriate Criteria Essay Example for Free

The Appropriate Criteria Essay The internal QA process largely takes place within the college programme/ department itself. Generally, this process collects continued information in a systematic way about the quality being achieved. The Self Assessment reports are the corner stone of the whole QA system and need to be prepared by the college under the guidance provided by the external agencies e.g. City and Guilds, EAL The Self Assessment report should be validated by peers and is the backbone of the whole exercise of Quality Assurance and Enhancement in Colleges. Therefore a standard Self Assessment report should motivate the internal QA by identifying its weaknesses and strengths, in practicing to be prepared for external assessment and informing the external evaluators about internal QA System. A self assessment report should provide comprehensive information regarding objectives, structure and content of the academic programmes, the learning and teaching environment and curriculum organization etc. The processes of conducting Self Assessment (SA) of college programmes are outlined by the scheme providers which provide guidance for practicing self assessment of college programmes of higher education institutions to maintain and improve the quality standards simultaneously. see more:explain why a workers personal views should not influence an individual\s choices Self Assessment is an effective tool for academic Quality Assurance and provides feed back to administration to initiate action plans for improvement. Quality in higher education is a dynamic entity and therefore various factors that determine quality of higher education must be set in equilibrium at a level that matches with national expectations and standards. These factors include, inter alia, leadership, quality of faculty, quality of students, curriculum, infrastructure facilities, research and learning environment, governance, strategic planning, assessment procedures, and their relevance to market forces. Combined with this the criteria for judging the quality of assessment process is usually laid down in organisation standards, such as health and safety, equality and diversity. Along with this we require an evidence trail to ensure relevance. Another method is the use of the criteria of meeting targets Use of questionnaires to assess learner satisfaction to awarding organisat ion standards. e.g. Performance./assessment criteria Levels :- NVQ etc Performance indicators Checklists Logging and tracking documents Portfolios Occupational/vocational standards National Occupational Standards (NOS) Government regulatory body standards e.g. Ofqual/Ofsted. When assessing , VASCAR can be referred to when judging the quality of the assessment process. V Is it valid; does the work presented meet the criteria and standards that are being worked towards? A Is the work authentic; is the work the learners/assessors own? S Is the evidence sufficient: is there enough to meet the requirements? C Is it current; is it linked to the current standards and are they up to date? A Is it accurate R Reliability; are the assessment decisions consistent and assessed to the appropriate levels for the qualification? Another acronym which is good to relate to during the process is ACR A Accuracy/audit trail ensuring all paperwork matches C Is there consistency over all the assessments, are all assessors working to the same standardized procedures R Record keeping, are all records accurate and thorough (ie are all dates and signatures correct and present). It is vitally important to ensure the above systems are maintained and followed correctly when judging the quality of assessment process. It is also important that they are adhered to in order to contribute to standardization throughout the college. Their use is also important to identify any discrepancies or support needed either for individuals or the team as a whole.